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Privacy Policy

PRIVACY POLICY

Last Updated: August 4, 2026
Effective Date: August 4, 2026

Elite Peptique LLC ("Elite Peptique," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.elite-peptique.com (the "Site"), purchase products, create an account, contact us, or otherwise interact with our online store and related services (collectively, the "Services").

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

Information You Provide

  • Contact information, such as your name, billing address, shipping address, email address, and telephone number.

  • Account information, such as your username, password, account preferences, and order history.

  • Order and transaction information, such as products purchased, purchase amount, payment status, shipping method, and delivery details.

  • Payment-related information. Payments are processed by our third-party payment providers. We generally do not directly store complete payment-card numbers or security codes.

  • Eligibility and certification information, including confirmations concerning age, permitted research use, acceptance of our Terms and Conditions, and other checkout acknowledgments.

  • Communications, including messages, support requests, reviews, survey responses, and other information you choose to provide.

  • Marketing preferences, such as whether you wish to receive promotional emails or text messages, where offered.

Information Collected Automatically

When you use the Site, we and our service providers may automatically collect information such as:

  • Internet Protocol (IP) address;

  • browser type, device type, operating system, and language settings;

  • referring URLs and pages viewed;

  • dates, times, and duration of visits;

  • interactions with products, advertisements, emails, and Site features;

  • approximate location derived from an IP address; and

  • cookie identifiers and similar technical information.

Information From Other Sources

We may receive information from payment processors, fraud-prevention providers, shipping carriers, analytics providers, advertising partners, ecommerce service providers, and other vendors that support our business.

2. How We Use Personal Information

We may use personal information to:

  • provide, operate, maintain, and improve the Services;

  • process orders, payments, returns, refunds, and deliveries;

  • verify checkout certifications and enforce purchase restrictions;

  • create and manage customer accounts;

  • communicate about orders, customer service requests, policies, or account activity;

  • personalize the Site and understand how customers use it;

  • send marketing communications where permitted by law and consistent with your preferences;

  • measure advertising and marketing performance;

  • detect, investigate, and prevent fraud, security incidents, abuse, and unlawful activity;

  • maintain business, tax, accounting, and compliance records;

  • enforce our Terms and Conditions and protect our rights, customers, and business; and

  • comply with applicable laws, legal processes, and regulatory obligations.

Fraud Prevention and Access Restrictions

We may use automated and manual fraud-prevention measures to identify unauthorized, fraudulent, abusive, or high-risk activity. These measures may evaluate information such as IP address, device and browser characteristics, approximate geographic signals, account and login activity, payment-verification results, order history, chargebacks, disputes, and prior security events.

When activity presents a potential security, fraud, or misuse risk, we may request additional verification, delay or cancel a transaction, restrict account access, or decline service. You may contact us at mail@elite-peptique.com if you believe a fraud-related restriction was based on inaccurate information. We will review the request subject to applicable law and legitimate security needs.

3. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the Site, remember preferences, maintain shopping-cart and account functions, analyze traffic, prevent fraud, and, where used, support advertising.

Essential cookies support functions such as Site security, shopping-cart operation, checkout, payment processing, account authentication, preferences, and load balancing. The Site may not function properly if essential cookies are blocked.

Non-essential cookies may support analytics, performance measurement, personalization, or advertising. Where required by applicable law, non-essential cookies will be activated only after you make an affirmative choice through our cookie banner or preference manager. Continuing to browse by itself will not be treated as consent where affirmative consent is required.

You may control cookies through the Cookie Settings option on the Site, where available, and through your browser settings. You may withdraw or change a previous cookie choice at any time, although doing so may affect certain features.

Where required, we will request consent before using non-essential cookies. Browser-based "Do Not Track" signals are not uniformly recognized. Where required by applicable law, we will process supported opt-out preference signals, such as Global Privacy Control, as a request to opt out for the browser or device sending the signal.

4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

  • Ecommerce and hosting providers, including BigCommerce and vendors that operate or support the Site;

  • Payment processors and financial institutions that authorize and process transactions;

  • Shipping and fulfillment providers, including carriers, warehouses, and order-management vendors;

  • Technology and security providers, including fraud prevention, cloud hosting, data storage, and technical support services;

  • Analytics, marketing, and advertising providers, where those services are used;

  • Professional advisers, such as attorneys, accountants, auditors, insurers, and consultants;

  • Government authorities or other parties when required by law, legal process, or reasonably necessary to protect rights, safety, and security; and

  • Business transaction recipients in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction.

We may also disclose information at your direction or with your consent.

We do not sell personal information for money. If our use of advertising or analytics technologies is considered a "sale," "sharing," or use for targeted advertising under an applicable state privacy law, eligible residents may opt out as described below.

5. Third-Party Services and Links

The Site may contain links to third-party websites or use third-party services. Those third parties operate under their own privacy policies and practices. We are not responsible for the privacy, security, or content of third-party services. We encourage you to review their policies before providing personal information.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, maintain transaction and compliance records, resolve disputes, prevent fraud, enforce agreements, and meet legal, tax, accounting, and regulatory requirements.

Unless a longer or shorter period is required or permitted by law, our general retention approach is:

  • Order and transaction records: generally retained for up to seven years for tax, accounting, payment, fulfillment, dispute, and compliance purposes.

  • Customer-service communications: generally retained for up to two years after the matter is resolved.

  • Fraud, chargeback, and security information: generally retained for 12 to 48 months, depending on the nature and severity of the risk.

  • Marketing preferences: retained while you remain subscribed. Suppression records may be retained as necessary to ensure that we honor an opt-out request.

  • Analytics, cookie choices, and Site-activity records: generally retained for 12 to 24 months, subject to the settings of the relevant service provider.

  • Technical and security logs: generally retained for 30 to 90 days, unless needed longer to investigate an incident or satisfy a legal obligation.

  • Account information: retained while the account remains active and generally for up to 12 months after closure, except where longer retention is reasonably necessary.

When information is no longer required, we may delete, de-identify, aggregate, or securely dispose of it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, network, storage system, or transmission method can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and notifying us promptly if you suspect unauthorized access to your account.

If we discover a data-security incident affecting personal information, we will investigate and provide notifications to affected individuals, regulators, or other parties when and as required by applicable law. Any required notice may describe the nature of the incident, the information involved, responsive measures, available protective steps, and contact information.

8. Your Privacy Choices

Account Information

If account functionality is available, you may review or update certain account information by signing in or contacting us.

Marketing Emails

You may unsubscribe from promotional emails by using the unsubscribe link in the message. We may still send non-promotional communications, such as order confirmations, shipping notices, security alerts, and policy updates.

Text Messages

If we offer text-message marketing, you may opt out by replying STOP or following the instructions provided in the message. Message and data rates may apply.

Cookies

You may adjust cookie choices using any consent tool made available on the Site or through your browser settings.

9. Florida and Other U.S. State Privacy Rights

Elite Peptique LLC is organized and based in Florida. We handle personal information in accordance with applicable federal law and Florida law, including applicable provisions of the Florida Information Protection Act and the Florida Digital Bill of Rights. The scope of particular statutory rights depends on whether the law applies to Elite Peptique LLC and to the specific processing activity.

Depending on your state of residence and subject to legal exceptions, you may have the right to:

  • confirm whether we process your personal information;

  • access or obtain a copy of certain personal information;

  • correct inaccurate personal information;

  • request deletion of personal information;

  • request information about categories of personal information collected, used, or disclosed;

  • opt out of the sale or sharing of personal information, targeted advertising, or certain profiling;

  • limit certain uses or disclosures of sensitive personal information, where applicable; and

  • appeal a decision concerning a privacy request.

To submit a request, email mail@elite-peptique.com with the subject line Privacy Request. Please describe your request and identify your state of residence. We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law, but we may require proof of authorization and identity verification.

We will not unlawfully discriminate against you for exercising an applicable privacy right. We may deny or limit a request where permitted by law and will explain the basis for the decision when required. Because we may serve customers in multiple U.S. states, residents of another state may have additional rights when that state's privacy law applies to Elite Peptique LLC. We will evaluate verified requests under the law applicable to the requesting customer and the relevant processing activity.

10. Children's Privacy and Age Restrictions

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Access to age-restricted portions of the Site and purchases through the Site are intended only for persons 21 years of age or older. We may require an affirmative age confirmation and acceptance of our Terms and Conditions, Research Use Only requirements, and other checkout certifications. If you believe a child has provided us with personal information, contact us so that we can review and, where appropriate, delete it.

11. International Visitors

Elite Peptique LLC is based in Naples, Florida, United States. If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate. Those countries may have privacy laws that differ from those in your location.

We primarily operate in and serve the United States. Individuals outside the United States may still be able to access the Site. If we offer products or Services to residents of jurisdictions that require additional notices, consent, or rights, we will provide those protections as required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or Services. We will post the revised version on the Site and update the Last Updated and Effective Date information at the top. For material changes, we may provide additional notice by email, Site banner, or another appropriate method before the changes become effective where required by law. Material changes will not be applied retroactively unless permitted by applicable law.

13. Contact Us

If you have questions, concerns, or privacy requests, contact us at:

Elite Peptique LLC
4850 Tamiami Trail North, Suite 307
Naples, Florida 34103
United States
Email: mail@elite-peptique.com
Website: www.elite-peptique.com

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